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FAQ - Frequently Asked Questions
* IMPORTANT *
Please note that MOST Questions/Issues are covered HERE on this web page !
You will receive a personal reply to your Ticket from one of our Customer Service Team member within 5 business
days ONLY IF your question is NOT already covered in this "FAQ" web page...
* SAVE time and receive answers to your questions IMMEDIATELY ! *
Please Select a Category:
Did NOT find your answer in one of the categories above?
Please feel free to contact us with your question by submitting a Ticket.
One of our customer service representative
will be happy to assist you
within 5 business days (excluding week-ends & statutory holidays).
* Customer Service Hours *
Our
customer service team is available to you 45 hours per week!
From Monday to Wednesday: 9:00am to 4:00pm (Eastern Standard Time)
AND...
From Thursday: 9:00am to Friday 9:00am (Eastern Standard Time)
CLOSED on Fridays.
We are mothers too...! We are closed on week-ends and holidays.
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