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FAQ - Cancel / Refund
Cancel BEFORE Having Access to our Private Members Area Online
Cancel AFTER Having Access to our Private Members Area Online
Full Refund After Giving Birth
Products that are NOT refundable
Credit Card / Paypal Chargebacks
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Cancel BEFORE Having Access to our Private Members Area Online
If you wish to cancel your order BEFORE you even registered to have access to the product via our online "members only" private site:
#1: It must be within the first 72 hours of the date/time of purchase.
#2: You must not have had already access to our private membership area.
If BOTH conditions above apply, you will be granted a 'partial' refund. Please be aware that a £25 administration fee applies
for cancelling your order after your payment has been processed.
By ordering our product, you agree to those conditions and accept to receive
a partial refund.
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Cancel AFTER Having Access to our Private Members Area Online
If you wish to cancel your order AFTER you registered and had access to the product via our online "members only" private site:
#1:
It must be within the first 30 days of the date/time of purchase.
#2:
You must not have had already claim access to & received the 'Crucial Dates'.
If BOTH conditions above apply, you will be granted a 'partial' refund. Please be aware that a £75 administration fee applies
for cancelling your order after you had access to the product.
By ordering our product, you agree to those conditions and accept to receive
a partial refund.
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Full Refund After Giving Birth
QUESTION:
I just gave birth to a baby girl. I was a member to the baby boy's Program.
Please let me know how to claim a refund for the membership fee.
ANSWER:
Unfortunately, you're part of the 3% of couples for whom this program
has no power over the final outcome. We are very sorry about this... :o(
>>> HOW to submit a refund request <<<
Within *30 days* of your baby's birth date you must:
1. Print and Fill out the "Our baby is born" form you will find here:
http://www.baby-gender-selection-program.com/born.html
2. SCAN the form and send it to us via email
Within *90 days* of your baby's birth date you must:
1. SCAN a copy of your baby's birth certificate & send it to us via email.
2. In your email, make sure to write a note including this information:
- BOTH parents FULL names
- Your mailing address
- Payment receipt number for your initial purchase
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Products that are NOT refundable...
As clearly stated and explained at the time of purchase and prior to
receiving your payment, the products below are NOT refundable and
are
considered to be FINAL sales:
- Timing Kit
- Boy and Girl Diet's Recipies
- pH Adjustment's Option #3 (Secret 'Resource File')
ALSO...
From time to time, our customer service team receives refund requests
from members who have been using the Program for a few months but
have now 'changed their minds' about using it.
Either they no longer want to have another baby OR someone told them
that it would not work OR they feel it's taking too long for them to get
pregnant OR they're getting a divorce OR every other reason you can
possibly think of...!
Please be advised that the Program's membership fee is NOT refundable
for any of the reasons mentionned above. The Program's fee covers for
a digital information product that has been delivered to you and cannot
be returned to us.
By submitting your order form and payment information for the Program,
you agree to those terms & conditions.
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Credit Card & Paypal Chargebacks (£50 fee - NO exception)
Important note:
We have been online for the last 10 years (since 2001) and have been proudly
adding PINK and BLUE to thousands of families Worldwide.
The Birth Planning Center is proud to say that we have never once had a customer
rightfully chargeback a purchase made from our online store. Regardless, we have been the victim of criminal or fraudulent chargebacks.
A criminal or fraudulent chargeback is when the credit card holder orders and receives products or services, then intentionally reverses the charge through their card-issuing bank stating that they did not place or receive the order.
Unfortunately, this new form of credit card fraud is becoming more common
for online retailers. Fraudulent chargebacks hurt our honest and satisfied customers by forcing us to raise prices to cover the cost of this dishonest
and criminal activity.
The Birth Planning Center does NOT tolerate CREDIT CARD FRAUD. No expense will be
spared and all fraud, without exception, will be prosecuted to the full extent of
the law. In addition, we will pursue civil legal action seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues.
The Birth Planning Center also considers credit card chargebacks to be fraud if
you have made no reasonable effort to work with us to resolve any problems with your purchase.
We consider chargebacks to be FRAUD if you initiated a chargeback through your credit card company and/or your bank and/or directly through Paypal, regardless of the refund terms and conditions stated on this web page.
Please know that the Birth Planning Center reports all Fraudulent Chargebacks to the appropriate authorities and organizations. NO EXCEPTIONS!
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