Program's membership (within 30 days)

QUESTION:

I'm requesting a refund for my membership fee. I signed up 2 weeks ago but
I just discovered that I am pregnant....! Please refund my membership fee.

ANSWER:

Please be aware that you must make sure that you are not already pregnant
BEFORE signing up to the Program. FULL refunds are issued only if you do not
give birth to the desired gender after using our Program.

However, if you have to cancel your membership for any reason, it must be
within the next 30 days of your subscription's date and you must send your
refund request by sending us a Ticket.

Here's all the information that MUST be provided in the Ticket:

1. Your FULL name
2. Your email address
3. Desired baby gender
4. Your payment receipt number (it was emailed to you)
5. Why you are cancelling / requesting a refund.

Failure to providing all of the information requested above will result in your
refund request not being processed. Your cooperation is a real time saver for
us and is appreciated.

Please be aware that a $50 administration fee applies for cancelling your
membership after your order was processed. By submitting a refund request,
you agree to those conditions and accept to receive a partial refund.

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Program's membership (after delivery)

QUESTION:

I just gave birth to a baby girl. I was a member to the baby boy's Program. Please let me know how to claim a refund for the membership fee.

ANSWER:

Unfortunately, you're part of the 3% upon whom this program has no
power over the final outcome. We are very sorry about this...   :o(

>>> HOW to submit a refund request <<<

Within *30 days* of your baby's birth date you must:

#1
Print and Fill out the "Our baby is born" form you will find here:
http://www.choosethesexofyourbaby.com/born.html

#2
Go to your local post office and mail the form to the address below.
Make sure to select a postal service *with* a tracking number as
your proof of sending the form within 30 days and also to trace your
envelope & refund's progress 'online' at all times. Mail your form to:

B.P. Center
11-300 Earl Grey Dr. Suite 223
Kanata, Ontario
K2T 1C1, CANADA

Within *90 days* of your baby's birth date you must:

1. MAIL a copy of your baby's birth certificate to the address above.

2. Make sure to enclose a note including this information:

• BOTH parents FULL names
• Your email address
• Your mailing/shipping address
• Your payment receipt number

3. Select a postal service *with* a tracking number as your proof of
sending your baby's birth certificate and also to trace your envelope
and refund's progress 'online' at all times.

Please allow reasonable time for your enveloppe to reach us from your country
to Canada. We'll proceed with your refund request and send a cheque to the
mailing address you have provided within 30 days of receiving your envelope
(baby's birth certificate) here in Canada.

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Products that are NOT refundable...

As clearly stated and explained at the time of purchase and prior to
receiving your payment, the products below are NOT refundable and
are considered to be FINAL sales:

• Timing Kit
  
• OVATEL - Ovulation Kit
  
• pH Adjustment's Option #3 (Secret 'Resource File')

ALSO...

Please be advised that the program's membership fee is NOT refundable
for any of the reasons mentionned above. The program's fee covers a
product/service that has been delivered for all these months and will be
refunded ONLY if you don't give birth to the desired gender after honestly using our Program and following its rules. By submitting your payment for
the program, you agree to these terms & conditions.

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Credit Card / Paypal Chargebacks

The Birth Planning Center is proud to say that we have never once had a customer rightfully chargeback a purchase made in our online store.

Regardless, we have been the victim of criminal or fraudulent chargebacks.
A criminal or fraudulent chargeback is when the credit card holder orders and receives products or services, then intentionally reverses the charge through their card-issuing bank stating that they did not place or receive the order.

Unfortunately, this new form of credit card fraud is becoming more common
for online retailers. Fraudulent chargebacks hurt our honest and satisfied customers by forcing us to raise prices to cover the cost of this dishonest
and criminal activity.

The Birth Planning Center does NOT tolerate CREDIT CARD FRAUD. No expense will be spared and all fraud, without exception, will be prosecuted to the full extent of the law. In addition, we will pursue civil legal action seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues.

The Birth Planning Center considers credit card chargebacks to be fraud if
you have made no reasonable effort to work with us to resolve any problems with your purchase.

We consider chargebacks to be FRAUD if you initiated a chargeback through your credit card company and/or your bank and/or directly through Paypal, regardless of the refund terms and conditions stated on this web page. We
also consider chargebacks that were initiated to avoid paying our fifty dollars ($50) cancellation fee.

Please know that The Birth Planning Center reports all Fraudulent Chargebacks to the appropriate authorities and organizations. NO EXCEPTIONS!

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